Help Center

Please have a look at our policies and terms and conditions. If you still require support, please contact customer service by clicking the chat icon on the bottom right corner of this page.

FAQs

Please have a look at our frequently asked questions.

Need help with orders, payments and returns?

Returns and Refunds policy

At Shophaus, we want you to be completely satisfied with your purchase. If you’re not happy with your order. Clickh here to read more on our policy on proccessing returns and issuing refunds.. read more

Payment terms

We accept a variety of payment methods to make your shopping experience as convenient as possible. Please have a look at our terms and conditions and acceptable modes of payment.. read more

Shipping and Delivery

We provide several delivery options to suit your needs. Delivery costs vary depending on the size and weight of the items in your order, as well as your selected delivery option.. read more

Find links to our policies on data privacy, cookies etc below

Privacy Policy

We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, share, and protect your information when you visit our website or use our services.. read more

Cookies Policy

We use cookies and similar technologies to enhance your browsing experience on our website, www.shophaus.co.uk (the “Site”). This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.. read more

Terms of Service

Please read these Terms of Service carefully before using our website, www.shophaus.co.uk , and making any purchases. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Site.. read more