Get in Touch with Shophaus
We are always here to help you, whether you have a question about an order, need style advice, or want to discuss a potential partnership. Find the best way to reach the right team below.
Mailing Address:
15 Lawrence close, E3 2AS, London, United Kingdom
Email address:
hello@shophaus.co.uk
For questions about products, general assistance, returns, and delivery issues. please check our FAQs page first.
For urgent customer support , please contact us via support@shophaus.co.uk and include your order number in the subject line.
For queries related to invoices, declined payments, refunds, and charges. please check our FAQs page first.
For urgent issues, please contact us via billing@shophaus.co.uk and include your order number in the subject line.
To initiate a return, enquire about the refund process, or check on a return status, please check our FAQs page first.
For urgent support issues, please contact us via returns@shophaus.co.uk and include your order number in the subject line.
If your question relates to the status of your shipment, delivery options, or delivery times, please check our FAQs page first.
For urgent delivery issues, please contact us via support@shophaus.co.uk and include your order number in the subject line.
Interested in collaborating with the Haus Atelier Magazine or featuring our products?
Please direct all press and partnership enquiries to: hello@shophaus.co.uk
Need to talk now?
Look for the chat icon in the bottom corner of the page to speak directly with a customer service representative during operating hours.