At Shophaus, we respect your privacy and are committed to protecting your personal data.
This privacy policy explains how we collect, use, share, and protect your information when you visit our website or use our services.
We collect various types of information to provide and improve our services:
- Personal Information: Name, email, phone number, addresses, payment information, and other relevant details collected when you create an account, make a purchase, or contact us.
- Usage Information: Information about how you interact with our website, such as your IP address, browser type, device details, pages visited, and time spent on the site.
- Cookies and Tracking Technologies: Used to track your activity, remember preferences, and improve the overall experience.
We use the information we collect for the following purposes:
- To Process and Fulfill Orders: Process payments, arrange shipping, and provide confirmations/updates.
- To Improve Our Services: Analyze usage data, enhance user experience, personalize content, and recommend products.
- To Communicate with You: Send important updates, marketing (if opted-in), and respond to inquiries.
- For Security and Fraud Prevention: Protect our website, customers, and ourselves against fraud and illegal activities.
We may share your personal data in the following circumstances:
- With Service Providers: Third parties who assist with website operation, payment processing, delivery, and customer support. They are required to protect your data.
- For Legal Compliance: Disclosure required by law, regulation, legal process, or to protect the rights, property, or safety of Shophaus, our customers, or others.
- Business Transfers: Information may be transferred as part of a merger, acquisition, or sale of assets, subject to the same privacy protections.
You have certain rights regarding your personal data:
- Access and Correction: Update information by logging into your account.
- Opt-Out of Marketing: Unsubscribe via email link or account settings.
- Request Deletion: Request data deletion by contacting customer service (we may retain some information for legal or business reasons).
We implement a variety of security measures to protect your personal data from unauthorized access, use, or disclosure. However, absolute security cannot be guaranteed for any online platform.
If accessing from outside the UK, your information may be transferred to and processed in the UK or other countries where our service providers are located. By using our services, you consent to these transfers.
Haus Atelier Limited and Shophaus does not knowingly collect personal information from children under the age of 16. If any data from a child under 16 is found, it will be deleted immediately.
We may update this policy to reflect changes in practices or for legal/regulatory reasons. Significant changes will be posted on the website and the “Last Updated” date will be revised.