We collect various types of information to provide and improve our services:

• Personal Information: When you create an account, make a purchase, or contact us, we may collect your name, email address, phone number, billing and shipping addresses, payment information, and other relevant details.
• Usage Information: We collect information about how you interact with our website, such as your IP address, browser type, device information, pages visited, and the time spent on our site.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website, remember your preferences, and improve your overall experience.

We use the information we collect for the following purposes:

• To Process and Fulfill Orders: We use your personal information to process payments, arrange shipping, and provide order confirmations and updates.
• To Improve Our Services: We analyze usage data to understand how our website is used and to enhance the user experience, including personalizing content and recommending products.
• To Communicate with You: We may use your contact information to send you important updates, marketing communications (if you’ve opted in), and respond to your inquiries.
• For Security and Fraud Prevention: We use your information to protect our website, our customers, and ourselves against fraud and other illegal activities.

We may share your personal data in the following circumstances:

• With Service Providers: We share information with third-party service providers who assist us in operating our website, processing payments, delivering orders, and providing customer support. These providers are required to protect your data and use it only for the purposes for which it was shared.
• For Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or if necessary to protect the rights, property, or safety of Shophaus, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.

You have certain rights regarding your personal data:

• Access and Correction: You can access and update your personal information by logging into your Shophaus account.
• Opt-Out of Marketing: You can opt out of receiving marketing communications by following the unsubscribe instructions in any marketing email or by adjusting your preferences in your account settings.
• Request Deletion: You may request the deletion of your personal information by contacting our customer service team. Please note that we may retain certain information as required by law or for legitimate business purposes.

We implement a variety of security measures to protect your personal data from unauthorized access, use, or disclosure. However, no online platform can be 100% secure, and we cannot guarantee the absolute security of your data.

If you are accessing our website from outside the United Kingdom, please be aware that your information may be transferred to and processed in the UK or other countries where our service providers are located. By using our services, you consent to the transfer of your information to these countries, which may have different data protection laws than your country of residence.

Haus Atelier Limited and Shophaus does not knowingly collect or solicit personal information from children under the age of 16. If we become aware that we have collected personal data from a child under 16, we will delete that information as quickly as possible. If you believe that we might have information from or about a child under 16, please contact us immediately.

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the “Last Updated” date at the top of this page.